Shipping policy

Shipping Policy

Welcome to Global Pivot Savings! We are fully committed to running a reliable, protected, and transparent international distribution network for our global customer base. To gain full clarity on how your purchase moves from order placement to final delivery, please review our official Shipping Policy below:

1. Worldwide Free Delivery Policy
We prioritize a clean and transparent checkout journey with zero surprise fees:
* Universal Complimentary Shipping: Standard international shipping is 100% free on all orders dispatched to any country globally, with no minimum cart balances or hidden service charges.

2. Transit Hub Handling & Processing Windows
* Every transaction confirmed on our platform enters an internal verification, quality control inspection, and protective export packaging stage lasting 1 to 3 business days (excluding weekends and statutory regional holidays).
* A specialized shipping confirmation will be automatically emailed to you the exact moment your order is transferred to international transport carriers. During high-volume seasonal events or global transit slowdowns, preparation windows may experience minor extensions. If an extraordinary situation delays your order's release, our customer care division will notify you directly via email at txnfsmoy@hotmail.com.

3. Cross-Border Transport Schedules
We partner with top-tier international freight services to execute worldwide delivery. Standard transit durations (calculated after the consignment leaves our transit hub) generally fit into the following timeframes:
* Core Operational Territories (USA, UK, Canada, Australia, etc.): Estimated 7 - 15 business days.
* Remaining Global Destinations (Rest of World): Estimated 10 - 20 business days.

Note: Expected delivery dates remain estimates and cannot be unconditionally guaranteed due to destination customs clearance queues, local postal bottlenecks, or extreme weather conditions.

4. Consignment Tracking & Status Updates
* As soon as your order has been dispatched, a unique shipment code paired with a direct digital lookup link will be delivered straight to your registered email address.
* Please allow 24 to 48 hours for global logistics databases to index and reflect active tracking movements online.

5. International Border Clearances & Import Duties
* Global Pivot Savings holds no authority over, and assumes zero legal or financial liability for, customs clearance holds, border tariffs, or import processing fees levied by your destination country.
* Any external financial liabilities incurred upon cargo arrival (including import VAT, customs fees, or local duties) are the sole responsibility of the importer (the customer). We advise checking your domestic import regulations prior to buying.

6. Missing Cargo & Broken Arrivals
* In the rare event that a package is officially confirmed missing by the delivery carrier or arrives with severe physical damage, please communicate with our support line immediately at txnfsmoy@hotmail.com.
* We kindly request that you preserve all original shipping packaging and take high-resolution photos displaying the damaged merchandise. Share these along with your order code via email so we can instantly organize a free replacement package or issue a full refund.